Icon for To raise an issue / complaint / refund

To raise an issue / complaint / refund

cares@daburshop.com

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Toll free number

1800-572-8559

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Location

311/312, Vikas Marg, Pocket H, Nirvana Country, Sector 50, Gurugram, Fatehpur, Haryana 122018

Contact form

Frequently Asked Question

How do I place an order on Dabur Shop?

To place an order on Dabur Shop, browse through the products, add the desired items to your cart, and proceed to checkout. You will need to provide your shipping information and select a payment method to complete your purchase.

Is it safe to shop on Dabur Shop?

Yes, Dabur Shop uses secure encryption and payment gateways to ensure your shopping experience is safe and your data is protected.

How can I contact customer support?

You can reach customer support via email at daburcares@dabur.com or call us at 1800-103-1644 for assistance.

Are there any ongoing promotions or discounts?

Yes, Dabur Shop regularly offers discounts and promotions on various products. You can check the "Offers" section on the website or subscribe to our newsletter to stay updated on the latest deals.

What payment methods are accepted?

Dabur Shop accepts various payment methods, including credit/debit cards, net banking, UPI, and digital wallets. You can select your preferred payment option during the checkout process.

How can I track my order?

Once your order is shipped, you will receive an email with a tracking link. You can click on the link to track the status of your order. Alternatively, you can log in to your Dabur Shop account and track your order from the "My Orders" section.

What is the shipping policy?

Once your order is shipped, you'll receive an email with a tracking link. You can also track it in the "My Orders" section of your Dabur Shop account. Shipping charges vary by location and order value, with free shipping on qualifying orders. Charges will be shown at checkout.

What is the return and refund policy?

Dabur Shop offers a return policy for products that are damaged, defective, or not as described. You can request a return within 7 days of delivery by contacting customer support. Please ensure the product is unused and in its original packaging. Refunds are processed after the returned item is inspected.

Can I cancel my order after it has been placed?

Yes. To cancel your order, log in to your account, go to the "My Orders" section, and select the order you wish to cancel. If the order has already been shipped, you will need to wait for delivery and then initiate a return.

What should I do if I receive a damaged or defective product?

Contact customer support immediately with details and photos of the damage. We’ll assist with a replacement or refund.